Shipping Info

When will my handbag ship?

After you place your order your bag we aim to ship your item within 1-2 business days (Most often 1 day.) We understand your excitement to get your bag and will keep you updated with order updates. Feel free to log on anytime to see the status of your bag.

How will my order arrive?

All shipping is through USPS and signature is required at the time of delivery. Some international orders will ship with different carriers, you will be notified of the carrier when your order ships.  

What are the charges for shipping my bag?

  • FREE U.S.Ground Shipping - delivery time 9-14 days
  • 2 Day Priority Insured- $15.95
  • Overnight Insured - $44.95

Is my bag insured? 

Your bag is insured up to $500 with all shipping options, if you would like to insure your bag more please contact anna@theladybag.com for additional insurance fees. 

Do you ship International?

Yes, of course! Most orders ship USPS $95 per item up to 3 pounds (fully insured).  If your order cannot be shipped USPS and exceeds the $95 we will notify you via email for the difference and carrier change. 

Custom Fees – International

Items that are shipped to countries outside the United States may be subject to import taxes, customs duties and fees charged by the destination country.

International customers are responsible for all international fees and custom charges.

Custom policies vary from country to country. Please contact your local customs office for detailed information. *Import duties, taxes and charges are not included in the item price or shipping charges.*

All items will be labeled correctly for the Postal Service. We cannot list the item as a gift or as a lower price. The price you pay for the bag is what will be listed. We list the item as pre-owned bag.

What is our Return Policy?

Do not remove tags from your bag to be eligible for a return. All returns must be unworn and returned within 3 business days. Please refer to the returns section for more details.