Returns - The Lady Bag

Returns

Return Policies: 

After receiving your Louis Vuitton you have 3 business days to notify The Lady Bag team and ship your item for a store credit only. Please fill out the below order number and email to begin the returns process. Shipping costs are non-refundable and a 10% restocking fee will be deducted. For a return to be accepted all security tags must still be attached and unused to receive in store credit or exchange.

Carefully review items before purchase, as all images are accurate and detailed. If you have any questions please email support@theladybag.com for additional information on an item.  We are happy to accept your return in the case that an item’s description is materially misrepresented or inaccurate.

The Lady Bag supports only authentic Louis Vuitton’s and each bag is authenticated when it is received. If Authenticity is in question email support@theladybag.com to begin the authenticity verification process.The bag will be authenticated through a 3rd party which can take up to 2 weeks. Authenticity returns are the only returns eligible for full cash refunds.

Remember Do Not Remove the security tag from your item or it is no longer eligible for a return.

**Please add your order # and email below and you will be notified by email if your return is eligible and the next step for shipping back your item. **