Authenticity

100% Authentic or Your Money Back.

Shopping for authentic pre-owned luxury items can be stressful. At the Lady Bag you will only ever see 100% authentic items. We also can assure you the item you are viewing online is the item you will receive when purchase. 

Each of our items goes through a 10 step authentication process. Before any item is posted to our website or placed in our boutique store, it is evaluated by our team of highly qualified authenticators.

Whether it is a handbag or an accessory item, the authentication of every piece is reviewed and inspected to ensure that its details meet with the manufacturers established standards of quality in: stamping, stitching, hardware, authenticity stamps, date codes, serial number (where applicable), materials and craftsmanship.

We stand by our authenticators and the authenticity of each item we sell, and we offer a lifetime return policy should any item we sell prove to be non-authentic.

Our Guarantee

We are committed to our promise and guarantee the authenticity of every item we sell with a 100% money back guarantee. Do not hesitate to reach out with any questions. 

Email: email@theladybag.com

Live Chat: If we are offline or do not answer quickly please leave your email and we will reach out within one business day.