Authenticity

100% Authentic Pre-Owned Designer Bags — Guaranteed

At The Lady Bag, authenticity is never a question.

Every item we sell is 100% authentic — or your money back. What you see online is exactly what you receive: the exact item photographed, authenticated, and approved before it is ever listed for sale.

As a professional luxury resale boutique, we are committed to accuracy, transparency, and trust at every step — so you can shop with complete confidence.

Our Authenticity Promise

Every item sold by The Lady Bag is 100% authentic. We specialize in Louis Vuitton, Gucci, Chanel, YSL, Fendi, and Dior. 

If an item is ever proven to be inauthentic, we provide a full money-back guarantee.

We also guarantee that the item you see online is the item you receive — no substitutions, no surprises.

All orders are professionally packaged and shipped from Salt Lake City, Utah, ensuring careful handling and fast, reliable delivery.

How Our Luxury Authentication Process Works

Authenticating luxury goods requires more than a quick glance. Our process combines advanced AI technology with expert human review to ensure accuracy and consistency.

Entrupy AI Authentication

We use Entrupy, an industry-leading AI authentication system trusted by professional luxury resellers worldwide.

Entrupy analyzes microscopic details of each item — including materials, stitching, hardware, fonts, and embossing — and compares them against millions of verified data points to confirm authenticity.

Expert Human Review

Technology alone is not enough. Every item is also reviewed by experienced luxury specialists who carefully examine:

  • Craftsmanship and construction

  • Materials, leather, canvas, and finishes

  • Hardware weight, engravings, and plating

  • Date codes, serial numbers, and brand-specific markers

  • Overall consistency with brand standards

Why Authenticity Matters

The luxury resale market is filled with increasingly sophisticated counterfeits. Even experienced buyers can be misled without proper authentication.

Buying authenticated luxury protects:

  • Your investment — authentic pieces retain value

  • Your confidence — no second-guessing your purchase

  • Your experience — luxury should feel exciting, not stressful

We take this responsibility seriously so you don’t have to.

Frequently Asked Questions

What if I believe my item is not authentic?
If an item purchased from The Lady Bag is ever proven inauthentic, we will issue a full refund in accordance with our authenticity guarantee.

Is Entrupy reliable?
Yes. Entrupy is widely regarded as one of the most accurate luxury authentication technologies available and is used by professional resellers and luxury marketplaces worldwide.

Are items authenticated before or after purchase?
All items are fully authenticated before they are listed for sale on our site.

Do you authenticate vintage or pre-owned items?
Yes. Our authentication process is designed specifically for pre-owned and vintage luxury goods.

Shop with Confidence- Our Guarantee

We guarantee the authenticity of every item with a 100% money-back guarantee. Your confidence is our priority, and we’re always here to help.

Email: anna@theladybag.com
Live Chat / Text: 801-671-9308
If we’re offline, leave us a message — we’ll respond within one business day.